Customer Care Advisor - Portuguese Speaker

This a Full Remote job, the offer is available from: Europe, European Union, EMEA, Greece

Location: Athens, Greece
Work Model: Remote
Schedule: 8 hours per day, 5 working days per week

We are building a Portuguese-speaking team in Athens, and we want people who enjoy helping others. Start date: 26 October 2026.

Clear notes and a steady pace help the whole team deliver consistent answers. Expect a steady flow of questions about products, orders and accounts.

Your Responsibilities:

  • Keep case records accurate and up to date
  • Stay calm and courteous with frustrated customers
  • Confirm each resolution with the customer before closing a case
  • Answer questions about products, orders and accounts

Requirements:

  • Fluent Portuguese
  • Good English for internal tools and written documentation
  • Ability to stay organised when handling several cases at once
  • Clear, professional written and spoken communication
  • Attention to detail and accurate record keeping
  • A quiet workspace and a reliable internet connection for remote work
  • Eligible to work in Greece (EU citizenship, a valid work permit, or a refugee protection certificate)

Apply now with the button on this page, and our team will confirm what comes next.

This offer from "Savior Artigos Texteis Lda" has been enriched by Jobgether.com and got a 0% flex score.
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