Front Counter Customer Service Associate

Overview

PICO CLEANERS | Los Angeles, California

Bilingual English/Spanish $18.42–$22.00 per hour

Pico Cleaners is seeking a dependable, professional, and customer-focused individual to join our front counter team. The ideal candidate is organized, attentive to detail, and comfortable assisting customers in a busy dry-cleaning environment.

Key Responsibilities

· Assist customers with garment drop-offs, pickups, and order questions.

· Enter and track orders accurately using the point-of-sale (POS) system.

· Tag, organize, inspect, and prepare garments for processing and pickup.

· Process credit card transactions; answer telephone calls.

· Resolve routine customer concerns courteously and professionally.

· Maintain a clean, organized front counter and assist with related store duties.

Qualifications

· Ability to communicate effectively in both English and Spanish is required.

· Strong customer service, communication, and organizational skills.

· Dependability, punctuality, attention to detail, and ability to multitask.

· Basic computer skills; experience with POS systems preferred.

· Previous dry-cleaning, retail, or customer service experience preferred.

· Ability to perform essential job functions with or without reasonable accommodation.

Additional Responsibilities

· May assist with customer pickups, deliveries and transporting of garments between locations as needed.

· Employees assigned to driving duties must possess a valid driver’s license and meet applicable company vehicle operations and insurance requirements.

· Ability and willingness to perform occasional driving duties is a plus but not required for front counter-only assignments

Pay & Opportunity

Expected hiring range: $18.42–$22.00 per hour, based on relevant experience and qualifications. Higher pay may be considered for exceptionally experienced applicants. This is an hourly, nonexempt position.

Apply Today

Apply through Indeed to be considered.

Pico Cleaners is an equal opportunity employer. Qualified applicants will be considered without regard to protected characteristics, in accordance with applicable law.

Pay: $18.42 - $22.00 per hour

Expected hours: 30.0 – 40.0 per week

Benefits:

  • 401(k)
  • Employee discount
  • Health insurance
  • On-the-job training
  • Paid time off

People with a criminal record are encouraged to apply

Experience:

  • Customer service: 1 year (Preferred)

Ability to Commute:

  • Los Angeles, CA 90035 (Required)

Work Location: In person

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