[Hiring] Manager, Solutions Engineering @1Password

Role Description

As the Manager, Solutions Engineering, you’ll lead a team supporting commercial customers and channel-led opportunities across North America. You’ll help customers solve complex identity and security challenges by guiding technical discovery, shaping solutions, and partnering with Sales throughout the buying process.

You’ll work closely with Sales, Channel, Product, Marketing, Customer Success, and Engineering to deliver thoughtful customer experiences and strengthen 1Password’s position as a trusted security partner. Reporting to the Senior Manager, Sales Engineering, this role is open to candidates based in the United States or Canada.

This is a remote opportunity within Canada and the US. Note: All go-to market roles will have an in-person onboarding in Toronto.

Qualifications

  • Background in Solutions Engineering, Sales Engineering, or a related customer-facing technical consulting role supporting complex, consultative sales cycles
  • Experience leading or mentoring technical teams, with the ability to coach technical storytelling, executive communication, objection handling, and business value alignment
  • Strong channel experience working with Managed Service Providers (MSPs), Value-Added Resellers (VARs), distributors, and technology alliance partners
  • Technical foundation in identity and security technologies, including Identity and Access Management (IAM), Privileged Access Management (PAM), Identity Governance and Administration (IGA), authentication, cloud platforms, and Software as a Service (SaaS) integrations
  • Familiarity with the Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition (MEDDPICC) qualification framework or a similar enterprise sales methodology
  • Practical experience using Large Language Models (LLMs), AI copilots, and automation to improve technical research, customer preparation, solution development, and team productivity
  • Experience with application programming interfaces (APIs), scripting, automation platforms, or identity security platforms

Requirements

  • Strong technical foundation across identity security, cloud platforms, SaaS integrations, authentication, and adjacent security technologies
  • Track record of leading change, especially transitioning a Solutions Engineering team from a hybrid model into a focused, enterprise-grade pre-sales organization
  • Proven ability to partner with AEs throughout complex, consultative sales cycles, using MEDDPICC to advance technical strategy and remove blockers
  • Experience leading and developing Solutions Engineering teams, with a clear commitment to people management and talent growth
  • Background in a channel-forward go-to-market motion, including MSPs, VARs, two-tier distribution, and strategic partners

Benefits

  • USA-based roles: Annual base salary between $131,000 USD and $190,000 USD, commission-eligible, immediate participation in benefits program (health, dental, 401k, etc.), generous paid time off, equity grant, and participation in incentive programs.
  • Canada-based roles: Annual base salary between $122,000 CAD and $177,000 CAD, commission-eligible, immediate participation in benefits program (health, dental, RRSP, etc.), generous paid time off, equity grant, and participation in incentive programs.
  • Health and wellbeing: Maternity and parental leave top-up programs, competitive health benefits, generous PTO policy.
  • Growth and future: RSU program for most employees, retirement matching program, free 1Password account.
  • Community: Paid volunteer days, peer-to-peer recognition through Bonusly, remote-first work environment.
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