Human Resources Coordinator / HR Coordinator - 100% Remote

Duties:

  • Intake and triaging of employee requests in Jira.
  • Executing on defined, tier 1 People Operations processes and tasks, including new hire onboarding, benefits, talent acquisition, talent management, employee experience, etc.
  • Sometimes working on undefined, tier 2 processes and escalations that require troubleshooting and critical thinking.
  • Support Interview Coordination using scheuleding tool, Guide.
  • Partner with HR Centers of Excellence to absorb and deliver new processes and HR services.
  • Partner with People Operations Process Specialists to report process breaks, suggest process updates, build efficiencies and create automations.
  • Participate in department and cross functional projects.
Skills:
  • Minimum 3 years of HR Operations/HR Generalist/HR Coordinator/Recruiting Coordinator experience.
  • Experience in a high-volume, shared service environment with a ticketing system, such as Jira or ServiceNow.
  • Experience in a high-volume Talent Ops environment—scheuled large volume of interviews globally.
  • Excellent written and verbal communication skills with employees and stakeholders, including effectively coordinating with global partners, providing regular status updates, and driving clear and timely resolutions.
  • Experience working remotely on a Global Team, supporting a global operation.
  • Demonstrated ability to critically think and problem solve through ambiguous situations.
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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...