Lifecycle Marketing Expert - CRM

<strong>About The Job<br><br></strong><strong>Mercor</strong> connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include <strong>Benchmark</strong>, <strong>General Catalyst</strong>, <strong>Peter Thiel</strong>, <strong>Adam D'Angelo</strong>, <strong>Larry Summers</strong>, and <strong>Jack Dorsey</strong>.<br><br><strong>Position:</strong> Marketing Expert — Lifecycle (AI Agent Environments)<br><br><strong>Type:</strong> <strong>Contract<br><br></strong><strong>Compensation:</strong> <strong>$60–$100/hour<br><br></strong><strong>Location:</strong> <strong>Remote<br><br></strong><strong>Role Responsibilities<br><br></strong><ul><li>Design task briefs based on actual lifecycle or CRM marketing work. Define the task's true test, including planted issues and strong practitioner decisions.</li><li>Specify necessary documents, dashboards, personas, and tool states for realistic task versions.</li><li>Write or review reference answers and criteria distinguishing strong from plausible-but-wrong responses.</li><li>Review AI agent attempts and evaluate them against your standards.</li><li>Diagnose issues from messy or conflicting data, prioritize, make tradeoffs, plan, execute, QA, reconcile, triage, escalate, research, evaluate, report, and orchestrate multi-step work across several tools.<br><br></li></ul><strong>Qualifications<br><br></strong><strong>Must-Have<br><br></strong><ul><li>Hands-on practitioner experience in lifecycle, CRM, or retention marketing.</li><li>Comfortable with an ESP, a CRM like Salesforce, and product analytics like Amplitude.</li><li>Clear written reasoning to explain decision-making.<br><br></li></ul><strong>Preferred<br><br></strong><ul><li>Experience building AI training environments, RL environments, or simulated case studies.</li><li>Rubric Academy or Rubric Bootcamp certification.<br><br></li></ul><strong>Screening<br><br></strong><ul><li>Applicants complete a short multiple-choice knowledge screener specific to this sub-domain before review.<br><br></li></ul><strong>Application Process (Takes 20–30 mins to complete)<br><br></strong><ul><li>Upload resume</li><li>AI interview based on your resume</li><li>Submit form<br><br></li></ul><strong>Resources & Support<br><br></strong><ul><li>For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome</li><li>For any help or support, reach out to: support@mercor.com<br><br></li></ul><em>PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.<br><br></em>,<br><br>

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