<p><strong>JOB POSTING  </strong></p><p>We are opening a <strong>part-time</strong> vacancy for <strong>Receptionist </strong>to join our team at CCSYR. </p><p><strong>How To Apply:</strong> </p><p>If you are interested in applying, please submit your resume and a cover letter outlining your qualifications and interest as follows: <strong><a href="mailto:HR@ccsyr.org" target="_blank">HR@ccsyr.org</a></strong> by <strong>August 31, 2026</strong>.  </p><p><strong>We thank all applicants for their interest; however, only those selected for an interview will be contacted.  </strong></p><p><strong>Position: Receptionist (part-time evenings and Saturdays) </strong></p><p><strong>Location: Richmond Hill Welcome Centre </strong></p><p><strong>Report to: Centre Manager </strong></p><p><strong>Application Deadline: August 31, 2026  </strong></p><p><strong>Position Overview:  </strong></p><p>The part-time receptionist is responsible for responding to client inquiries at <strong>Richmond</strong> <strong>Hill Welcome Centre</strong>. The incumbent in this position serves as the first point of contact for visitors, clients, internal and external stakeholders, who require information or need support with their settlement. They play a key role in creating a welcoming environment, managing communication within an organization, providing administrative support, ensuring smooth front-desk operations and ensure that services are delivered smoothly and respectfully. <strong> </strong></p><p><strong>Expected Compensation:  </strong></p><p>Gross salary will be $ 23.85 per hour based on <strong>22.5</strong> hours per week. All payments are subject to the required statutory employee deductions.  </p><p><strong>Customer Service </strong></p><ul><li>As first point of contact greets in-person clients/visitors/volunteers, provide them with information on organization programs and services or direct them to appropriate departments. </li><li>Answer and direct telephone inquiries to appropriate people and provide general information to clients and the public. </li><li>Operate the main switchboard, screen and direct call to appropriate person/department. </li><li>Collaborate with program staff to ensure smooth client intake and service delivery. </li><li>Assist with client inquiries regarding services, referrals, and resources, and schedules. <strong> </strong></li></ul><p><strong>General Office Administration </strong></p><ul><li>Maintain a safe, clean and welcoming reception area by complying with procedures, rules and regulations. </li><li>Prepare, maintain Centre program materials and information as well as providing this information to visitors. </li><li>Oversee meeting room schedules and update the information daily. </li><li>Provide administrative support for the Centre. </li><li>Maintain security by following procedures and monitoring logbooks. </li><li>Support work-team continuity by documenting and communicating actions, irregularities, and ongoing needs. </li><li>Adhere to opening and closing procedures. </li><li>Must maintain confidentiality in respect to client matters. </li><li>Prepare and submit accurate reports. </li><li>Perform other duties as assigned.  </li></ul><p><strong>Other: </strong></p><ul><li>Participate in agency fundraising activities as deemed appropriate and necessary by Senior Leadership. </li><li>Attend required agency activities and meetings. </li><li>Must support the values, vision and mission of the agency and the matrix management group. </li><li>The incumbent must be bondable and cleared by a police reference check. </li><li>Must be able to work in the evening until <strong>8:30 p.m. </strong>and Saturdays until <strong>4:00 p.m.</strong> </li><li>Maintain professional working relationships with teams, partners and community groups. </li><li>A valid driver’s license would be an asset.  </li></ul><p><strong>Qualifications: </strong></p><ul><li>A secondary school diploma or equivalent; post-secondary education in social services or administration is an asset. </li><li>A minimum of one-year direct experience in settlement setting working with diverse population. </li><li>Excellent customer service orientation, aptitude for working effectively and sensitively with people from diverse cultural backgrounds. </li><li>Excellent in managing time, workload and able to work within the framework of established policies and procedures. </li><li>Use sound judgement and decision-making skills. </li><li>Ability to multitask and remain calm in a fast-paced, client-facing environment. </li><li>Ability to handle sensitive situations with discretion and empathy </li><li>Proficiency in Microsoft Office (Word, Excel, PowerPoint and Outlook). </li><li>Verbal and written fluency in English is required, ability to communicate in second language would be an asset.  </li></ul><p><strong>Physical Requirements</strong> </p><ul><li>Sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard.  </li></ul><p><strong>Use of Artificial Intelligence in Hiring: </strong></p><p>Artificial intelligence is not used to screen, assess, or select applicants for this role. </p><p><strong>Accessibility & Equal Opportunity </strong></p><p>We are committed to providing an inclusive and accessible recruitment process. Accommodation is available upon request at any stage of the hiring process. </p>