People Team Communications Specialist

Job Description:

  • Serve as dedicated Internal Communications partner to the People Success team
  • Own communications strategy for People programs and company-wide rollouts with a business-first, product marketing orientation
  • Advise the CPO and senior People leaders on org changes, policy shifts, leadership transitions, and other high-stakes announcements
  • Craft clear, human messaging that builds trust
  • Own internal communications for the People Success Team, including monthly town halls, leadership communications, and team resources
  • Write and edit CPO communications, town hall scripts, company announcements, and FAQs
  • Translate People programming into clear value propositions for Coinbase leaders and employees
  • Build scalable communications infrastructure, including editorial calendars, playbooks, measurement frameworks, and operating rhythms
  • Coordinate with the broader Internal Communications team and cross-functional partners
  • Use data, employee insights, and AI-enabled workflows to measure impact, scale work, and continuously improve

Requirements:

  • 10+ years in internal communications, strategic communications, change communications, or product marketing
  • Proven experience advising C-suite or VP-level leaders on complex, high-stakes messaging
  • Proven track record producing executive-level content that drove measurable engagement or adoption outcomes
  • Strong writing, editing, and narrative development skills
  • Executive presence and interpersonal effectiveness
  • Ability to push back, influence decisions, and build trust quickly with senior leaders
  • Ability to manage a broad portfolio of concurrent initiatives across multiple senior stakeholders while maintaining a coordinated, clear communications strategy
  • Experience building scalable communications processes, systems, and measurement frameworks from scratch
  • Responsible use of generative AI with human oversight to deliver business-ready outputs and measurable improvements in workflow efficiency, cost, and quality

Benefits:

  • Equity eligibility
  • Bonus eligibility
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Quarterly in-person working sessions called “surges”
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