Register/Counter Person
Job Overview
Join our dynamic team as a Register/Counter Person, where your energy and enthusiasm will create a welcoming experience for every customer. In this vital role, you will be the first point of contact at our counter, managing food service customer orders with efficiency and a friendly attitude. Your culinary experience and knowledge of POS systems will ensure smooth transactions and exceptional service. This position offers an exciting opportunity to showcase your food handling skills, sales ability, and passion for the food industry in a fast-paced, lively environment. All paid positions, including internships, are encouraged to apply!
Duties
- Greet customers warmly and assist them with their food orders in a timely manner
- Operate POS systems such as Clover and Square to process retail sales transactions accurately
- Manage customer orders using food service customer order management techniques, ensuring order accuracy and satisfaction
- Upsell menu items by highlighting specials and recommended products to enhance sales opportunities
- Maintain a clean and organized workspace, including food preparation areas and cashier stations, adhering to sanitation standards
- Handle cash register operations, process cash transactions, and give accurate change while maintaining accountability
- Operate kitchen equipment safely when assisting with basic food preparation or food handling tasks
- Ensure food safety management practices are followed consistently to uphold hygiene standards
- Assist with operating quick service & fast food restaurant equipment to support efficient service delivery
- Support team members in serving customers promptly while maintaining excellent customer service standards
Skills
- Proven experience in food preparation, food service, or café environments with a strong understanding of the food industry
- Familiarity with POS systems such as Square and Clover for efficient transaction processing
- Excellent time management skills to handle high-volume periods smoothly
- Strong sales skills with the ability to upsell menu items confidently and effectively
- Exceptional customer service skills to create positive interactions and foster repeat business
- Knowledge of food safety, sanitation practices, and proper food handling procedures
- Ability to operate kitchen equipment safely and efficiently in a fast-paced setting
- Basic math skills for processing cash transactions accurately and managing register operations
- Previous experience in quick service & fast food restaurants or retail sales transactions is highly desirable
- Effective communication skills to collaborate with team members and assist customers seamlessly
Join us today to be part of a vibrant team dedicated to delivering outstanding service while honing your skills in the thriving food industry!
Pay: From $17.00 per hour
Expected hours: 20.0 – 40.0 per week
Work Location: In person