[Remote] Analyst - Omni Strategy

Note: The job is a remote job and is open to candidates in USA. DICK’S Sporting Goods is a sports retailer committed to equipping athletes and fostering an inclusive, diverse workforce. The Analyst will support omni order management through data analysis, process optimization, cross-functional collaboration, and system expertise to improve order accuracy, reduce cancellations, and enhance customer experience.


Responsibilities

  • Collaborate with the Manager and Business Analyst to define and implement best practices for coordinator workflows
  • Pull and analyze data to support meetings with business partners, providing insights that drive decision-making
  • Monitor order fulfillment through coordinators, including aged orders and presale order processes
  • Track and escalate product setup issues such as missing DIMs and UPCs
  • Lead Ship-From-Store (SFS) review meetings with business partners to ensure alignment and issue resolution
  • Represent the team in cross-functional meetings (e.g., VC Real Estate, Launch Planning) to provide operational insights and updates
  • Support business partners with eligibility requirements and ad-hoc requests
  • Maintain and update process documentation based
  • Assist in training new associates and team members by sharing subject matter expertise and process knowledge
  • Drive initiatives to reduce retailer cancel rates and improve order accuracy
  • Identify and implement solutions to reduce athlete contacts related to WIZMO (Where Is My Order) inquiries
  • Obtain Alteryx certification and contribute to the development and maintenance of data queries and workflows
  • Become a subject matter expert in assigned business areas and related systems, providing guidance and support to the team

Skills

  • Bachelor's Degree (4 year college degree) or equivalent work experience
  • 5-7 years experience, including a minimum of 5 years cross functional retail experience
  • Business Analyst work experience required
  • Heavy use of Microsoft Office
  • Alteryx certification
  • Data Analysis (Databricks, Intera, SCI)
  • Extensive cross functional Retail knowledge
  • Comfortable with information systems
  • Ability to work at a detailed level while maintaining an overall project perspective
  • Working knowledge of OLAP tools
  • Strong analytical skills with experience in data tools such as Excel, Alteryx, Power BI, or similar platforms
  • Problem-solving skills with the ability to translate data into actionable insights
  • Excellent communication and collaboration skills across cross-functional teams
  • Ability to manage multiple priorities and work independently in a fast-paced environment
  • Detail-oriented with a proactive approach to problem-solving
  • Experience in process documentation and operational support preferred

Benefits

  • Hybrid work arrangement (onsite Tuesday through Thursday)

Company Overview

  • Dick's Sporting Goods is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment It is a sub-organization of Foot Locker. It was founded in 1948, and is headquartered in Coraopolis, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is

    • Company H1B Sponsorship

  • DICK'S Sporting Goods has a track record of offering H1B sponsorships, with 7 in 2026, 16 in 2025, 15 in 2024, 13 in 2023, 19 in 2022, 14 in 2021, 19 in 2020. Please note that this does not guarantee sponsorship for this specific role.

    • Back to blog

    Common Interview Questions And Answers

    1. HOW DO YOU PLAN YOUR DAY?

    This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

    2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

    When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

    3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

    Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

    4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

    With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

    5. HOW DO YOU PROCESS INFORMATION?

    Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

    6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

    Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

    7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

    Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

    8. HOW TO PRIORITIZE WORK?

    The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

    9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

    Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

    10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

    This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...