[Remote] Salesforce Administrator

Note The job is a remote job and is open to candidates in USA. Johnson Lambert is a progressive public accounting firm providing audit, tax, and advisory services to insurance, not-for-profit, and employee benefit plan industries. The Salesforce Administrator will own the firm's Salesforce platform as the single point of intake and platform owner, managing administration, security, Certinia support, releases, reporting, enablement, and external development partner coordination. Responsibilities Platform administration and security Certinia PSA and ERP support Release and environment management Reporting and enablement Request intake and partner management Skills Three to five years as a Salesforce Administrator. Sales Cloud and Lightning Experience. You have owned an org, not just worked tickets in one Experience supporting a professional services firm, and ideally an accounting or advisory firm. Hands-on experience with a professional services automation platform — Certinia, Kantata, Kimble, or TaskRay You can build a multi-step approval process or a record-triggered flow without help, and you can debug someone else's flow without rebuilding it You think in permission sets and permission set groups, and you understand why profile-based access becomes unmanageable Report types, custom report types, joined reports, and dashboards — including knowing when a report is the wrong answer You have been through release cycles on a managed package and you test before you deploy You can tell the difference between a fifteen-minute configuration change and a three-week project, and you say so before committing to a date This role is remote and is the only person in the seat. Documentation and written scopes are the job, not overhead Certinia specifically is a significant advantage Salesforce Administrator certification; Advanced Administrator or Platform App Builder is a plus Marketing Cloud Account Engagement (Pardot) administration Comfort with data loading tools such as Data Loader or Coefficient, and with SOQL for investigation Benefits This position has the opportunity for tremendous growth within the firm. The right candidate will have interest in growing their skills and career within Johnson Lambert. All roles offered at Johnson Lambert are offered in a hybrid format, should you be in close proximity to one of our 8 office locations, or have the flexibility to work from home in a remote setting. Company Overview LinkedIn Johnson Lambert is one of the nation’s largest insurance-focused CPA and consulting firms, ranking as the 5th largest property and casualty auditor and the 9th largest life insurance auditor (AM Best, 2024). It was founded in 1986, and is headquartered in Vienna, Virginia, USA, with a workforce of 201-500 employees. Its website is https// Company H1B Sponsorship Johnson Lambert LLP has a track record of offering H1B sponsorships, with 1 in 2022, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...