[Remote] Senior Director, Global Risk, Servicing and Comms Platform

Note: The job is a remote job and is open to candidates in USA. PayPal is a global payments company that provides secure commerce and financial transaction solutions. PayPal is seeking a Senior Director to establish the vision and strategy for a global risk, servicing, and communications platform portfolio, lead cross-functional execution, shape architectural roadmaps, and oversee product profitability and product management leadership.


Responsibilities

  • Establish a shared vision across the company for a portfolio of products, or platform products enabling development & scalability, with a deliberate and cohesive strategy
  • Leads product strategy development, and develops a clear, executable view of the product portfolio strategy with cross-functional stakeholders
  • Shapes the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability
  • Champions the customer experience and prioritizes customer needs in product requirements and decision making
  • Defines and uses metrics that inform the success of products including usability studies, research and market analysis
  • Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making
  • Responsible for product portfolio profitability, including budgetary decisions
  • Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed
  • Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard

Skills

  • 12+ years relevant experience and a Bachelor's degree
  • Any equivalent combination of education and experience
  • 5 years of experience leading others

Benefits

  • Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable.
  • For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace.
  • Comprehensive, choice-based programs supporting physical, emotional, and financial wellbeing.
  • Generous paid time off.
  • Healthcare coverage for you and your family.
  • Resources to create financial security.
  • Support for your mental health.

Company Overview

  • PayPal is a financial service company that provides online payment solutions to its users worldwide. It was founded in 1998, and is headquartered in San Jose, California, USA, with a workforce of 10001+ employees. Its website is

    • Company H1B Sponsorship

  • PayPal has a track record of offering H1B sponsorships, with 922 in 2026, 1113 in 2025, 913 in 2024, 775 in 2023, 921 in 2022, 1051 in 2021, 1049 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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