[Remote] Sr. ServiceNow Business Analyst/Tester

Note: The job is a remote job and is open to candidates in USA. BCMC is a small business specializing in Information Technology and Cybersecurity solutions for Federal, State, and Local agencies. They are seeking a Senior ServiceNow Business Analyst/Tester to support an Agile ServiceNow program for DoD customers, focusing on requirements gathering, test development, and ensuring quality through testing procedures.ResponsibilitiesWorks with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. Be able to product requisite process flows, workflows, and use casesIdentifies future state system requirements at various levels of abstraction and detail to document future state process flowsProduces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria/Manages user story backlogs and prioritizes according to the customer’s needs. And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validationSupports the Scrum Master on the sprint planning for each sprint releaseCollaborate with solutions Architects to understand the implementation details and scope of the release capabilityDevelop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionalityExecutes test cases and procedures from the test environment and work with developers and architects to resolve test defectsEnsure bugs identified during the testing to include Government Acceptance Test are addressed timelyParticipate in and support all agile ceremonies - standups, planning, grooming, demonstration, etcCreate and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test managementBe able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalitiesSupport the production issues and work with the O&M team to ensure production issues are resolvedSkillsBachelor's degree in Computer Science, Information Technology, or related field5+ years of experience as a Test Engineer in an Agile development environmentHave or ability to obtain a Security+ or equivalent CertificationServiceNow CSA certification requiredExperience with ServiceNow / Rest API integration including requirements gathering, test development, and managementExperience with user story development and management in an Agile environmentExperience with ServiceNow test management, test execution, and test script procedure developmentExperience with client-facing roles and ability to build rapport and trustStrong written and verbal skillsStrong analytical/critical thinking skillsExperience with ServiceNow Automated Test Framework is highly desiredATF experience is desiredBenefits95% employer paid for employee medical, dental, & vision coverages100% employer paid for employee life, STD & LTD disability coverages401k with company match and profit sharingFlexible Spending Account (FSA) for dependent & health care11 standard holidays & 3 weeks of annual leaveCompany OverviewBCMC, LLC is an IT engineering firm that specializes in digital transformation and automation. It was founded in 2007, and is headquartered in Falls Church, Virginia, USA, with a workforce of 51-200 employees. Its website is   Apply To this Job

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