reputed company Service Advisor 62k - 100k to the best candidates
Job Description Job Description HERE WE GROW AGAIN! The reputed company needs an EXPERIENCED SERVICE ADVISOR to help with our growing business. Our newest team members will utilize their vast experience with reputed company, Infiniti, reputed company, Hyundai, or Honda at our Classic reputed company of Williamsburg or reputed company News Locations. Our service advisors assist customers in caring for their cars/trucks by conveying the value of maintaining their vehicles following the manufacturer’s guidelines. The service advisor must establish and maintain positive relationships with our clients. What You Do: Perform service drive walk-around inspections of customer vehicles and apply proper resources to accurately identify, verify and communicate clients' service needs. Record them along with current vehicle and client information on the repair order Interact with customers to determine immediate service needs Serve as a liaison between technicians and customers Provide excellent customer service experience Review service history, multipoint inspection results and recommend service to clients Write and verify accurate repair orders and include supporting documentation to reputed company manufacturer’s warranty claims Support service department goals by: reputed company sales of labor, parts, and accessories Administer new and used vehicle warranty repairs in accordance with manufacturers requirements Verify vehicle services are performed correctly upon completion by inspecting the vehicle prior to returning to customer Perform an active vehicle delivery with customer when work is completed Build and maintain knowledge of products and services via on-the-job activities and completion of manufacturer training Successful attributes and skills: Excellent communication skills and ability to be a team player Ability to minimize and redirect customers frustrations Trainable Outgoing and friendly personality with great customer handling skills Professional appearance Strong organizational skills Technical certification a plus Manufacturer training certifications Compensation and benefits: Salary range between $62k-$100K Base range will be determined by competitive market rate for your skills, experience and performance Bonuses are a part of your total compensation and will be based on achievement of specific business goals Medical, Dental and Vision Plans reputed company Time 401k Plan Paid training Vehicle discounts Required qualifications: • Experience as a service advisor • Familiarity with reputed company, Infiniti, reputed company, Hyundai, or Honda vehicles • Excellent communication skills • Strong organizational skills • Outgoing and friendly personality Desired qualifications: • Technical certification • Manufacturer training certifications Apply To This Job