Soutien à la clientèle

Qualifications :

***

Position: Customer Service Support

Location: Saint-Laurent – 3 days remote

Salary: $50K-$52K (based on experience) plus bonus!

Perks: Full benefits 100% employer paid the first day of employment, education sponsorship, group RRSP

Join a top-ranked Canadian employer known for its positive work culture and employee development! We're looking for a dynamic Customer Service Representative to support our B2B clients. You'll be part of a collaborative and well-established team where your contributions are valued, and your growth is supported.

Why apply?

  • Flexible hybrid model (3 days remote)
  • Career development support through sponsored education
  • Day-one health and dental benefits

What you will be doing:

  • Providing exceptional customer service via incoming telephone calls and email
  • Maintaining an understanding of products and services
  • Liaising with internal departments to support professional business clients

Qualifications:

  • 1-3 years of experience in customer service
  • Proficient with MS Office
  • Exceptional customer service and administration skills
  • Creative problem-solving skills and a pleasant personality

To apply, please send your resume in Word format to Hannah Tiongson at the following address: .

OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.

Seniority level

Associate

Employment type

Full-time

Job function

Customer Service

Referrals increase your chances of interviewing at Quantum Management Services Ltd. by 2x

Sign in to set job alerts for "Customer Support Specialist" roles.

E-Commerce Customer Service Representative

Customer Service Representative - Remote - $18.50/h

Customer Service Representative (Digital Enrolment Agent) – Banking Sector

Montreal, Quebec, Canada CA$18.00-CA$20.00 5 days ago

Customer Service Representative - Claims

Customer Service Representative, Events - Remote

Customer Service Representative - Montreal

Customer Service Representative, Events - Work From Home

Customer Service Representative - Part-Time

Bilingual Executive Assistant and Client Relations Administrator

Montreal, Quebec, Canada $95,000.00-$115,000.00 3 weeks ago

Technical Support Specialist (Customer Service, Rail Industry)

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...